Terms of service – Gmail Assistant SaaS

Effective date: February 16, 2026

Welcome to ChatNexis. These Terms of service (“Terms”) govern your access to and use of our Gmail monitoring service (“Service”). By using the Service, you agree to be bound by these Terms.

Introduction

  • These Terms apply to all users, including free trial and paid subscribers.
  • By accessing the Service, you agree to comply with these Terms and all applicable laws.
  • Our Privacy Policy explains how we collect and use your data.

1. Acceptance of Terms

  • By using the Service, you accept these Terms in full.
  • If you do not agree, do not use the Service.
  • We may update Terms from time to time; continued use constitutes acceptance of changes.

2. Eligibility

  • You must be at least 18 years old or have legal capacity in your jurisdiction to use the Service.
  • Children under 18 are not allowed to use the Service.

3. Accounts and Security

  • Users must create an account to access the Service.
  • You are responsible for maintaining the confidentiality of your account credentials.
  • Notify us immediately of any unauthorized use of your account.

4. Subscriptions and Billing

  • We offer a free trial and paid tiers: Starter, Plus, Professional.
  • Billing is handled via Stripe; we do not store full credit card details.
  • Subscription fees are charged in advance and are non-refundable except as required by law.

5. Use of Service

  • The Service is for personal or internal business use only.
  • You may connect Gmail accounts for notifications only; read-only access is provided.
  • You are responsible for any content you submit via the Service.

6. Prohibited Conduct

  • Do not use the Service for illegal activities.
  • Do not attempt to bypass security or access other users’ accounts.
  • Do not reverse engineer, modify, or distribute the Service.

7. Termination

  • We may suspend or terminate your access if you violate these Terms.
  • Termination does not relieve you of obligations incurred prior to termination.
  • Sections on limitation of liability and governing law survive termination.

8. Disclaimer of Warranties

  • The Service is provided “as is” without warranties of any kind.
  • We do not guarantee that the Service will be error-free or uninterrupted.

9. Limitation of Liability

  • We are not liable for indirect, incidental, or consequential damages.
  • Maximum liability is limited to the amount you paid for the Service in the last 12 months.

10. Changes to Terms

  • We may update Terms periodically; updated Terms will have a new effective date.
  • Continued use of the Service after changes constitutes acceptance of the new Terms.

11. Contact Information